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CUSTOMER FACING BRAND MANAGER DENMARK FOR EISAI AB

Inizio Engage Nordic is partnering with Eisai to recruit a Customer Facing Brand Manager to lead strategic marketing and commercial initiatives in Denmark.

ABOUT EISAI
A Leading Global Research and Development-Based Pharmaceutical Company Headquartered in Japan. Eisai is a pharmaceutical company operating globally in terms of R&D, manufacturing and marketing, with a strong focus on prescription medicines. We give first thought to patients and people in the daily living domain, and increase the benefits that healthcare provides to them as well as meet their diverse healthcare needs worldwide. Eisai's corporate philosophy reflects our commitment to business activities aiming to increase the benefits to patients and the people in the daily living domain, who we clearly recognize as the key players in healthcare. This corporate concept is summarized by the term “human health care (hhc)”.

PURPOSE OF THE ROLE

The Customer-Facing Brand Manager Denmark will lead strategic marketing and commercial initiatives in Denmark in close collaboration with Nordic Sales & Marketing Director, to maximize the value and impact of Eisai’s current portfolio. A key priority is to establish and strengthen Eisai’s presence in Denmark by fostering effective relationships with both internal and external stakeholders. This role is responsible for designing and executing omnichannel/digital strategies that enhance customer engagement, optimize the customer journey, and drive brand awareness and sales performance.  Additionally, the position plays a critical role in accelerating business growth, securing optimal product access, and building long-term strategic partnerships with healthcare professionals. The expectation for this individual is to demonstrate a proactive and positive ‘can-do’ attitude in all responsibilities associated with the Key Account Manager role. It will be highly important to secure and maintain access to relevant stakeholders and decision-makers across healthcare systems, ensuring that products are appropriately positioned to meet patient and provider needs.

ACCOUNT & RELATIONSHIP MANAGEMENT

• Achieve sales targets and market share growth for assigned products.
• Independently plan and execute customer-facing activities to secure sales targets and market share growth for assigned products.
• Serve as the primary point of contact for all commercial interactions in Denmark.
• Proactively work with tender business in Denmark.
• Build long-term partnerships with decision-makers, influencers, and key stakeholders (e.g., hospital administrators, procurement managers, KOLs).
• Develop and execute strategic account plans for assigned key accounts.
• Align account strategies with brand objectives.
• Understand customer needs and deliver tailored solutions that drive mutual value.

BRAND STRATEGY DEVELOPMENT

• Conduct market analysis to identify opportunities, risks, and competitive dynamics.
• Together with the Marketing & Sales Director, act as the key driver to execute strategy & tactics to ensure successful growth of current brands and launches of new brands/indications.
• Adapt marketing materials and support for launches applicable to Denmark.
• Support omnichannel campaigns and initiatives tailored to healthcare professionals, patients, and payers to enhance digital brand presence, including website optimization, social media, CRM, and e-commerce platforms.
• Implement brand strategies aligned with business goals.
• Position products effectively in the market to maximize visibility and uptake.
• Take ownership and accountability for achieving all agreed business objectives, including local approval processes.
• Oversee and initiate creation and localization of digital content (e.g., eDetailers, banners, videos) in collaboration with medical, legal, and marketing teams.

 CROSS-FUNCTIONAL COLLABORATION 

• Work closely with marketing, sales, medical affairs, and regulatory, to align brand initiatives.
• Ensure all communications and brand activities adhere to pharmaceutical regulations and ethical standards.
• Ensure compliance with industry regulations (e.g., GDPR, local codes).
• Stay current with evolving digital regulations and industry standards.
• Support the Nordic head office functions as needed.

PERSON SPECIFICATION

Qualifications and education required:

• Bachelor’s or master’s degree in marketing, Digital Business, Life Sciences, or related field.
• 3+ years of experience in the pharmaceutical industry
• Proven experience in a specialist or secondary commercial role
• Understanding of digital platforms preferred
• Experience with omnichannel marketing and customer journey mapping is preferred.
• Excellent communication, project management, and stakeholder collaboration skills.
• Knowledge of pharmaceutical compliance and regulatory frameworks.
• Knowledge of oncology is an advantage.

Skills and Aptitude Required:

• Strategic thinking with a customer-first mindset
• Excellent written and verbal communication skills.
• Strong multitasking skills
• Experience presenting to internal and external stakeholders.
• High level of self-motivation with the ability to work independently and proactively, as part of an integrated, matrixed fast-paced organization.
• Possess a strong sense of responsibility and have a good track record of working independently and meeting strict deadlines.
• Eye for detail. Able to do the “head’s down” work in addition to the other requirements.
• Strong critical and independent thinking with effective team working skills.
• Team player – comfortable working in matrix environment
• Flair for creativity, new ideas and solutions.
• Fast learner – You will be able to familiarize yourself with new therapeutic areas and compounds quickly.
• Flexibility, adaptability

OTHER

• Valid driving license.
• Fluent in Danish and English.
• Residence Denmark.

About Inizio Engage

Inizio Engage (formerly Ashfield) is a trusted partner in life sciences recruitment and patient solutions. With more than 12,000 professionals worldwide and a strong presence across the Nordics, we support leading healthcare companies by connecting them with exceptional talent and delivering solutions that meet their evolving organizational needs.

Applying

If this opportunity resonates with you, we would be pleased to hear from you. Please submit your application via our recruitment portal as soon as possible, as candidates are reviewed on an ongoing basis. Please, note that for information security and reporting purposes we don´t accept applications via email.

Inizio Engage Nordic is partnering with Amgen to recruit an Account Manager to join their Biopharmaceutical team in Northern Finland on a one-year fixed-term contract, employed by Inizio Engage Nordic.

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Account Manager for Cardiovascular, Northern Finland

LIVE 

In this field-based role, you will engage with physicians and other healthcare professionals to support patient care by representing Amgen’s innovative medicines. You will be responsible for driving appropriate product adoption, managing your territory holistically, and building long-term, trust-based relationships with primary care and hospital clinics and customers across Northern Finland.

You will deliver high-quality disease education and insight-driven engagement, working closely with multidisciplinary teams as a trusted partner in patient care. The role requires effective use of digital tools, including CRM system, digital platforms, MS Office, and emerging AI-enabled solutions, to support customer engagement and data-driven decision-making. All activities are conducted in full compliance with Amgen’s policies, business conduct standards, and applicable regulations.

Other responsibilities will include:

• Drive the performance of Amgen’s cardiovascular portfolio in Northern Finland, consistently exceeding territory targets.
• Develop and execute a territory plan of action (POA) and key account plans; ensure high quality of CRM discipline.
• Deliver clear, impactful, and compliant product messages to healthcare professionals.
• Build and maintain long-term partnerships with primary and secondary care clinics and customers, and other key stakeholders.
• Analyze performance, identify opportunities, and proactively anticipate competitive activities.
• Lead territory routines, share expertise, and collaborate effectively with cross-functional teams.
• Understand hospital and clinic operations and contribute to designing multichannel customer journeys.

Be part of our team

You will join an inclusive and collaborative team where diverse perspectives are valued, new ideas are encouraged, and continuous professional growth is actively supported.

WIN

What we expect from you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek brings ambition and initiative, is passionate about building meaningful customer interactions, and thrives through analytical thinking and open collaboration, while consistently upholding Amgen’s values and compliance standards.

Qualifications and Experience:

• Minimum Bachelor’s degree in Life Sciences, Biomedical Sciences, Business Economics, or a related field
• 2–3 years of pharmaceutical sales experience or relevant experience in a comparable healthcare environment; several years of experience as a pharmaceutical representative is considered an advantage
• Experience working with Primary Care customers; hospital environment experience is considered an asset
• Fluent in Finnish and English, with excellent oral and written communication skills

Professional Capabilities:

• Strong communicator who builds trust with customers and delivers impactful, compliant messages
• Strong digital proficiency, including confident use of CRM systems, digital platforms, remote engagement tools, hybrid formats, MS Office, and emerging AI-enabled solutions
• Insight-driven and analytical, able to interpret data, identify implications, and prioritize effectively at product, customer, and territory levels
• Strategic planner who prepares thoughtful pre-call plans and maximizes the impact of customer interactions
• Efficient and well organized, with strong time management skills and ability to meet deadlines
• Accountable and results-driven, taking ownership of targets and consistently delivering on commitments
• Collaborative team player who builds open, honest, and cooperative relationships with customers, peers, and managers
• Demonstrates a strong learning mindset and the ability to quickly learn products, systems, and ways of working
• Operates with a clear compliance mindset and conducts all business in line with compliance and Business Conduct standards

Preferred qualifications:

• Experience within cardiovascular therapy area
• Knowledge of customer relationship management principles
• Experience in interacting with various disciplines and organizational levels
• Experience in project management

THRIVE

What you can expect from us

As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.

• Full support and resources to expand your skills, enhance your expertise, and maximize your potential along your career journey.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

About Inizio Engage

Inizio Engage (formerly Ashfield Nordic) is a trusted partner in Life Science recruitment and patient solutions. With over 12,000 professionals globally and a strong Nordic presence, we connect top talent with leading healthcare companies. For this role, you will be employed by Inizio Engage Nordic and work as part of the Amgen Finland team. Inizio provides full employment benefits, including occupational healthcare, mobile phone, and Epassi.

APPLY NOW

for a career that defies imagination

Submit your CV and application as soon as possible via the link below no later than 29th of March 2026. Applications will be reviewed on an ongoing basis and recruitment will be closed when suitable candidate is found.

Jobbtittel: Patient Support Advisor
Prosjekt/Team/Avdeling: Patient Solutions (PS)
Jobbkontekst: Rapporterer til Nordic Sr Clinical Business Manager
Direkte rapporter: Ingen
Arbeidssted: Hjemmekontor (feltbasert)
Arbeidstid: 50 % (hverdager fra kl. 10.00–14.00), fordelt på to tjenester

Vil du bli en del av et engasjert team innen nevrologi og Parkinsons sykdom og bidra med din tekniske og kliniske kompetanse? Vi søker en lidenskapelig og drivende sykepleier eller helsefagarbeider med teknisk teft som vil bli en del av vårt dynamiske team hos Inizio Engage Nordics!

I denne rollen får du muligheten til å støtte ulike pasienter ved å svare på tekniske henvendelser fra pasienter, pårørende og familier.

Arbeidsoppgaver og ansvarsområder

• Levere høy kvalitet på respons og service i henhold til spesifisert program, virtuelt
• Gi pasientutdanning og støtte til alle pasienter, familier og pårørende som henvises til tjenesten
• Levere løsninger og støtte til pasienter, familier og pårørende via supportlinjen
• Være proaktiv og kunne jobbe selvstendig
• Identifisere situasjoner som må eskaleres
• Vedlikeholde alt utstyr og materiell som inngår i tjenesten, i tråd med selskapets retningslinjer og produsentanbefalinger
• Utføre andre oppgaver og roller innen programmet som kan kreves av sykepleierleder eller selskapet for å sikre pasientsikkerhet, innenfor egen kompetanse og utvikling
• Delta på teammøter og konferanser etter behov for å holde seg oppdatert på planer, aktiviteter og utvikling, samt dele kunnskap og erfaringer i teamet

Kundefokus

• Kommunisere med og utvikle relasjoner med programteamet
• Levere på nøkkelindikatorer (KPI-er), inkludert:
• Programspesifikke KPI-er:
        - Håndtere og rapportere bivirkninger, kliniske hendelser og videreformidle i henhold til policy
        - Fullføre all dokumentasjon som spesifisert av programmet og i henhold til krav til god dokumentasjonspraksis
        - Fullføre nødvendig administrasjon presist og innen tidsfrister, spesielt relatert til aktivitetsrapportering og            tilbakemeldinger

Kvalitet

• Gjennomføre klient- og Inizio Engage-opplæring, inkludert:
• Programspesifikk opplæring
• Rapportering av bivirkninger og tekniske produktklager
• Alt tjenestedokumentasjon (kontrollert dokumentasjon)
• Kontinuerlig faglig utvikling
• Alle Inizio Engage Clinical SOP-er, SeOP-er og annen relevant dokumentasjon
• Være kjent med selskapets retningslinjer og HMS-lovgivning
• Opprettholde egen profesjonell autorisasjon og faglig oppdatert kunnskap
• Dokumentere alle pasientinteraksjoner fullt ut i henhold til selskapets/klientens retningslinjer
• Overholde Inizio Engage sine retningslinjer for rapportering av bivirkninger og hendelser (og klientens, der dette er relevant), inkludert opplæring og rapporteringssystemer

Kvalifikasjoner og krav

Kvalifikasjoner

• Sykepleier- eller helsefagarbeiderutdanning er påkrevd
• Tidligere erfaring med fjern-/digital pasientstøtte er ønskelig, men ikke nødvendig

Krav

• Selvdrevet med fokus på høy kvalitet, nøyaktighet og detaljorientering
• Evne til å jobbe selvstendig med faste og stramme tidsfrister
• Løsningsorientert
• Gode datakunnskaper
• Svært gode kommunikasjonsferdigheter — muntlig, skriftlig og via telefon, med interessenter på alle nivåer
• Sterkt engasjement for god kundeservice
• Beståtte bakgrunnssjekker før ansettelse
• Flytende i både norsk tale og skrift

Våre Lederforpliktelser

Dette er løfter våre ledere gir om hvordan vi skal opptre, hvordan vi skal samarbeide og hvilken kultur vi skal bygge sammen.

Vårt løfte

Inizio Engage Nordics er en del av Inizio. Vi verdsetter inkludering, anerkjenner styrken i mangfold og inspirerer neste generasjon forandringsskapere. Vi er en arbeidsgiver som tilbyr like muligheter. Vi jobber for et dynamisk arbeidsmiljø som verdsetter mangfold, likestilling og inkludering.

Vi søker kandidater fra ulike bakgrunner og legger til rette for langsiktig suksess. Alle søknader ønskes velkommen uavhengig av rase, hudfarge, religion, tro, kjønn, kjønnsidentitet, alder, nasjonal opprinnelse, sivilstatus, status som veteran, genetisk informasjon, seksuell orientering samt fysisk eller psykisk funksjonsnedsettelse.